Ordering Information
How To Order
Ordering with YourVets is simple and you can shop in complete confidence using our secure payment provider Google Checkout. You can also place your order over the telephone by calling our Customer Service team on 01564 701834 (9am-4.30pm Mon-Fri, Calls are charged at your operators normal rate, calls from mobiles may vary.)
Choosing the items you need
Once you have found the product you need you can click on the view details button, the product image or the name of the product and this will give you all the information you need such as the size of a product helping you choose the perfect product for you and your pet.
Add to Basket
Once you have chosen your product you need to add it to your shopping basket. You can do this by simply clicking on the ADD TO BASKET button. Once you have finished shopping just click on the VIEW CART button situated at the top right hand side of every page and this will take you back to the basket page where you will be able to review the items you have selected. You can always remove a product from your basket by clicking on REMOVE.
Checkout
Once you are happy with the items you have selected, click on the “GOOGLE CHECKOUT” button at the bottom of the page. You will be requested to login to your account or to create an account prior to completing your purchase. This will then take you to our checkout page which will allow you to enter your billing, delivery address and payment details.
Once all the required fields are completed you can click on the continue button which will take you to your summary page where a confirmation of your order and order details will be shown. Please take a moment to check your order before making your payment. Once you are satisfied with your order you may click on the continue shopping button and provide us with your preferred payment method and make payment using our secure payment provider Google Checkout.
Finally you will be provided with a receipt of your order which you should print and retain for your records. An email will also be sent to you confirming your order details.